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Refunds

Koda Reads Pro is an auto-renewing subscription billed through the Apple App Store or Google Play. All refunds are processed by Apple or Google directly. We do not bill you ourselves and cannot process refunds on your behalf. The good news: their refund processes are fast and generally generous.

How to request a refund

iOS (App Store)

  1. Visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase.
  2. Find the Koda Reads purchase in your history.
  3. Tap Report a Problem and select Request a refund.
  4. Choose a reason and submit. Apple typically decides within 48 hours.

Android (Google Play)

  1. Open the Google Play Subscriptions page (or in the Play Store app, go to Profile, then Payments and Subscriptions, then Subscriptions).
  2. Select Koda Reads.
  3. Tap Cancel subscription if you also want to stop renewals.
  4. For a refund, tap Refund if within 48 hours of purchase, or use Google Play Help to submit a request.

Canceling without a refund

Canceling your subscription stops future renewals but does not issue a refund for the current billing period. You keep Pro access until the period ends. Cancel via the same paths above (or in iOS Settings, then your Apple ID, then Subscriptions).

Our policy

Subscriptions are non-refundable except as required by law. We don't hold a position on individual refund decisions. That's between you and Apple/Google. If you had a bad experience with the app or feel you were charged in error, please reach out and we're happy to help advocate for your case.

Need help?

Email support@kodareads.app with your Apple ID / Google account email and a brief description of the issue. We'll respond within one business day.